FAQ

HOW DO I CLEAN AND CARE FOR MY CORK PRODUCT?


Cleaning is easy! All you need is a clean cotton cloth and warm water. Dip the cloth in warm water and wash your item until the substance is removed or the cloth turns color. Once finished, set your item out in fresh air to dry.

DO YOU TAKE CUSTOM ORDERS?


Yes, indeed. If you are interested in a custom order, let us know and we can get to work. Generally, custom orders start with a one on one session about what kind of bag or product you are interested in. Once we fully understand what kind of design you would like, we sketch out ideas and come up with a finished result! Interested? Contact us today.

WHAT IS YOUR RETURN POLICY?


If you are not happy with your purchase you may return it within 2 weeks after purchase for the full selling price. The item must be in new condition and the customer must pay the return shipping cost.

WHAT ARE YOU SHIPPING POLICIES?


The shipping cost depends on where you are ordering from. Please put in your zip code to get shipping options at checkout.